Support

We’re committed to offering top-notch support to our customers. Our goal is to provide real answers within minutes of your request for help whenever we can. That’s what we mean by “as quickly as possible.”

For email support
Send an email to support@projectorpsa.com or visit our support request page at www.projectorpsa.com/support.

Please be sure to include the specific nature of your support question. We will respond to your request as quickly as possible, and always within one business day.

For phone support
Call +1 617-431-4111 to speak to a member of our support team.

Support hours are 9:00 AM to 6:00 PM US Eastern Time, Monday through Friday.

For registered Projector users
To get started using Projector, please visit the Projector Employee Portal, located at https://secure.projectorpsa.com. You will need to supply your Projector account code (optional), user name and password in order to access the portal. The Employee Portal is where your employees will enter their time and expenses, view their schedule, and take advantage of the functionality provided by Project Workspaces. The Projector Management Portal, for performing management tasks such as creating and maintaining projects, approving time and expenses, generating reports, and invoicing clients, can be installed and launched directly from the Employee Portal, by clicking on the Applications | Management Portal link.

For QuickBooks Desktop Edition users
Users wishing to integrate Projector with QuickBooks Desktop Edition 2004+ will first need to download and install Intuit's QuickBooks Request Processor.

For QuickBooks Online Edition users
Users wishing to integrate Projector with QuickBooks Online Edition will first need to download and install Intuit's QuickBooks Online Edition connector. Please contact us for installation files.

Projector online help is available.