Rethinking Resource Utilization: Developing a Growth-Focused Strategy

Author: Categories: Benefits, Growth, Professional Services, PSA Software, Resource Management

resource utilization calculation

Is your services team laser-focused on utilization? Resource utilization measures the percentage of time that employees spend on revenue generating activities. While utilization is one key metric that has a significant impact on business growth, it is just that: one metric. Read on to learn how to stop thinking about resource utilization in a vacuum, and how to start thinking … Read More

Service Leaders: Don’t Invest in Digital Transformation…. Unless You Do This First

Author: Categories: Benchmarks, Metrics and Reporting, Professional Services, Scalability

Professional services leaders role in digital transformations

In an age of big-data and data science, it’s more important than ever to engage in data-driven decision making. Yet surprisingly, there is often a leadership disconnect between where and how analytics can create value for an organization. You can have all of the data in the world but if you don’t know how and where to apply it, you … Read More

The Best Way to Select Software for your Professional Services Firm and Get it Right

Author: Categories: Features, Professional Services, PSA Software, Scalability

Selecting professional services software for your firm

You have undertaken the selection process to find the right software solution for your professional services firm. You have a laundry list of functions the software needs to perform, you have Googled professional services software vendors, and you are quickly feeling overwhelmed with a handful of options, each promising to meet your every need. How do you sort through this … Read More