Beyond (Just) Regaining Lost Ground – 2013 Professional Services Benchmark Report

Author: Categories: Benchmarks, Professional Services

SPI Research

2012 certainly presented its fair share of challenges to the worldwide economic and political landscape. Austerity measures and rising unemployment in the Eurozone, slowing growth that may indicate more fundamental underlying problems in China, and uncertainty in the run-up to the presidential elections and fiscal cliff here in the US all could have provided business leaders an excuse to play … Read More

Growth, Accelerated – 2012 Professional Services Benchmark Report

Author: Categories: Benchmarks, Professional Services

The second half of 2010 saw the professional services market starting to emerge from one of the worst recessions in decades. Organizations were just starting to hire, and all of the key indicators, such as annual revenues, bill rates, and backlogs, were trending up. Last year, Service Performance Insight, in their annual PS Maturity Benchmark Report, predicted accelerated growth in … Read More

Capitalizing on the Recovering Economy with Professional Services Automation

Author: Categories: Benchmarks, Professional Services

2008 and 2009 saw one of the toughest economic climates in decades hit the professional services industry. Services firms with customers rooted in the hardest-hit sectors of the economy—manufacturing, construction, and financial services—or whose offerings were considered discretionary spending by their clients often felt the pain of layoffs, cost cutting, or insolvency. Organizations that were left turned inwards, focusing on … Read More