Contingency Planning for Professional Services Projects

Author: Categories: Control, Professional Services, Project Management

One of the greatest risks to a professional services project is starting it without dedicating any time to contingency planning. Sure you’ve delivered this type of project a thousand times. Of course, you have an excellent relationship with the client. Without a doubt, your team has the right skills to deliver under budget and on time. But things change, and … Read More

The Two Faces of the Professional Services Automation Market

Author: Categories: Control, Features, Professional Services, PSA Software

During our discussion, I mentioned the names of some of the other well-known vendors that we compete against, that we appear in studies and benchmarks alongside, and that heavily use the term “Professional Services Automation.” The response? (Long pause.) “Hmmm…never really heard of them.” Similarly, when talking with people intimately familiar with the professional services market, I mentioned a few … Read More

Getting the Right DIRT on Time Reporting

Author: Categories: Control, Professional Services, Project Accounting

Labor is the largest investment made by a professional services company. There are two important quality measures: accuracy and timeliness. Accurate time reporting leads to higher project profits and resource utilization, as well as greater customer satisfaction. The benefits of accuracy are: Better knowledge of project profitability and resource utilization Better process improvements through better knowledge of actual effort Correct … Read More

What to do When a Project Starts to Run Over Budget

Author: Categories: Control, Professional Services, Project Management

We’ve spent a lot of time on this blog discussing how professional services automation (PSA) software can help run a more successful services firm. From delivering projects more efficiently to increasing the utilization of your resources, PSA software provides a slew of tools that services firms can use to avoid project overruns and consistently deliver within budget. It is an … Read More

Managing Permissions with User Roles

Author: Categories: Control, Features, Professional Services, PSA Software

Projector’s professional services automation (PSA) software is a cloud-based services resource planning system designed to be simple enough for small project teams and robust enough to support global professional services organizations with thousands of users. Because of this, it should come as no surprise that Projector contains tools designed to help organizations continually adapt their use of Projector as their … Read More