Future-Proofing Your Professional Services Profit Margins

Author: Categories: Control, Efficiency, Profitability, Project Management, Resource Management, Results

Professional services automation software is most commonly portrayed as a tool that catalyzes intelligent growth and extends the life of essential systems as organizations expand and take on more complexity. However, PSA software is equally important when project volume is lean, and the viability of an organization depends on ensuring profitability is maximized for every project. The institutional knowledge held … Read More

Deliver Projects Confidently with Intelligent Resource Scheduling

Author: Categories: Control, Efficiency, Features, Project Management, Resource Management

Professional services are a rewarding career path, and one of the most enjoyable aspects of the industry is working alongside talented staff with unique skillsets. Account managers, designers, consultants, and developers collaborate to produce exceptional work for clients and stakeholders, often with shifting goals and challenges. Navigating this work on a daily basis is an ongoing achievement that requires extraordinary … Read More

Demand a Partnership Experience that Matches the Quality of Your Service

Author: Categories: Benefits, Control, Efficiency, Growth, Overview, Professional Services, PSA Software, Results, Scalability

My first fulltime professional role after graduate school was as a coordinator and later account specialist at a multi-national marketing agency. My strongest memories from that time in my career all revolve around project delivery. My team was defined by our responsiveness to significant short-term spikes in project volume (especially around the Black Friday seasons for retail clients). Satisfying clients … Read More

What to Do When a Project is Over Budget: Critical Success Factors in Project Management

Author: Categories: Control, Professional Services, Project Management

over budget project management

Professional services project management is all about delivering projects more efficiently and increasing billable utilization. However, even at world-class professional services organizations, the best project managers and team members will run into a problematic project every once in a while. So if somewhere along the way your project goes astray, here is a 5 step guide to deliver projects on … Read More

Contingency Planning for Professional Services Projects

Author: Categories: Control, Professional Services, Project Management

*This post was updated April 2020* One of the greatest risks to a professional services project is beginning it without scheduling any time for contingency planning. Unexpected challenges can always impact project delivery, even if this is a typical project, the client relationship is robust, and your team is more than capable of easily completing it. If a sudden obstacle … Read More

The Two Faces of the Professional Services Automation Market

Author: Categories: Control, Features, Professional Services, PSA Software

During our discussion, I mentioned the names of some of the other well-known vendors that we compete against, that we appear in studies and benchmarks alongside, and that heavily use the term “Professional Services Automation.” The response? (Long pause.) “Hmmm…never really heard of them.” Similarly, when talking with people intimately familiar with the professional services market, I mentioned a few … Read More

Getting the Right DIRT on Time Reporting

Author: Categories: Control, Professional Services, Project Accounting

Labor is the largest investment made by a professional services company. There are two important quality measures: accuracy and timeliness. Accurate time reporting leads to higher project profits and resource utilization, as well as greater customer satisfaction. The benefits of accuracy are: Better knowledge of project profitability and resource utilization Better process improvements through better knowledge of actual effort Correct … Read More

Managing Permissions with User Roles

Author: Categories: Control, Features, Professional Services, PSA Software

Projector’s professional services automation (PSA) software is a cloud-based services resource planning system designed to be simple enough for small project teams and robust enough to support global professional services organizations with thousands of users. Because of this, it should come as no surprise that Projector contains tools designed to help organizations continually adapt their use of Projector as their … Read More