The Importance of Utilization Benchmarking, and How to Get Started

Author: Categories: Benchmarks, Professional Services, Visibility

We talk about professional services utilization benchmarks a lot on this blog. And it’s for a good reason. Benchmarks imply that you’re actually measuring your progress. And that’s something we can get behind. Too often the conversation is focused on the next big buzzword or some form of technology that promises to solve all of your problems. An important conversation … Read More

About to Outgrow Your Accounting System? Look at Your PSA Software Instead

Author: Categories: Features, Professional Services, Project Accounting, PSA Software, Scalability

The Plot… A few years ago, a prospective client came to us and said they were interested in implementing Projector as their Professional Services Automation (PSA) tool. At the time, they were a small, 8-person start-up consultancy and Projector was probably overkill for their existing needs. They predicted, however, that they were going to grow, both in size and in … Read More

Is a Professional Services Automation Solution in Your Plans for the Coming Year?

Author: Categories: Benchmarks, Overview, Professional Services, PSA Software

Early September here in New England always represents a wonderful time of transition. The lazy days of summer yield reluctantly to the crisp crackle of autumn air. Majestic maples and oaks ready themselves for one final ostentatious display before settling in for a long, grey winter. Home gardens burst with the last of the summer’s bounteous harvest. Kids don shiny … Read More

Driving Professional Services Success: How Marginal Improvements Payoff Big

Author: Categories: Professional Services, Profitability, Project Management, PSA Software, Results

Performance Dashboards for Professional Services Firms

Over the years we’ve noticed that the top performing professional services firms are always tinkering with their processes. Their growth strategy is a combination of selling more on the front end, and adjusting delivery operations on the back end. Seasoned managers are constantly evaluating incremental costs and benefits, and making a chorus of small changes that effect dramatic improvements in … Read More

Predicting Professional Services Variability with PSA Software

Author: Categories: Benefits, Growth, Professional Services, PSA Software

One of the reasons I love doing what I do is that it gives me the opportunity to work with a huge variety of professional services firms—from startups employing just a couple of founders to larger organizations with thousands of consultants scattered around the globe. No matter where they sit along the maturity curve, each organization faces unique challenges. They … Read More

Moneyball and PSA Software: The Art of Winning the Professional Services Game

Author: Categories: Benchmarks, Professional Services

In 2004, Michael Lewis published Moneyball: The Art of Winning an Unfair Game, a story that chronicled the Oakland A’s quest to turn themselves into one of Major League Baseball’s most successful franchises—despite having the second lowest payroll in the game. They competed successfully against teams who spent three times as much on superstars as the A’s by finding players … Read More

How PSA Software Helps You Deliver More with Less – PSA Infographic Deconstructed: Part Four

Author: Categories: Efficiency, Professional Services, Resource Management

Over the past few blog posts we’ve examined how service organizations can enhance their profitability by implementing a professional services automation (PSA) solution. We covered increasing utilization, improving project margins, and using PSA software to deliver more successful projects. Today, we’ll take a look at professional services software from an operational efficiency perspective—delivering more with less. Because services automation software … Read More

4 Steps to Deliver More Projects Successfully – PSA Infographic Deconstructed: Part Three

Author: Categories: Professional Services, Project Management, Scalability

In our last blog post,we talked about how service firms can increase project profitability by implementing a professional services automation (PSA) solution. That post was squarely focused on the bottom line. Today, we’ll talk about one of the keys to achieving those bottom line results: being able to deliver more projects successfully. Success is measured by a number of factors … Read More