How to Create Projector Reports from Scratch – Part 1

Author: Categories: Features, Metrics and Reporting, Professional Services, PSA Software

Beyond the Frozen Pizza Nearly 25% of all the requests that the Projector support desk fields involves helping people find, customize, or create a report to give them visibility into a particular piece of information. That’s not surprising as when we designed Projector’s reporting engine, we intentionally wanted to put a lot of the tools and raw ingredients into the … Read More

Capitalizing on the Recovering Economy with Professional Services Automation

Author: Categories: Benchmarks, Professional Services

2008 and 2009 saw one of the toughest economic climates in decades hit the professional services industry. Services firms with customers rooted in the hardest-hit sectors of the economy—manufacturing, construction, and financial services—or whose offerings were considered discretionary spending by their clients often felt the pain of layoffs, cost cutting, or insolvency. Organizations that were left turned inwards, focusing on … Read More