Moneyball and PSA Software: The Art of Winning the Professional Services Game

In 2004, Michael Lewis published Moneyball: The Art of Winning an Unfair Game, a story that chronicled the Oakland A’s quest to turn themselves into one of Major League Baseball’s most successful franchises—despite having the second lowest payroll in the game. They competed successfully against teams who spent three times as much on superstars as the A’s by finding players … Read More

Performance Dashboards for the Professional Services Organization

As an executive of a professional services firm, what do you care about? Are we doing better this year than last? How is revenue tracking this year versus target? Who’s busy and who’s not? Do we need to hire? What clients or projects are in trouble? Is the pipeline healthy? Are we overly dependent on one key client? Do we … Read More

The Projector e3 Community – A Year in Review

It was around this time in 2013 that we formally launched the Projector e3 program, a community initiative designed to help educate, engage, and empower users of Projector’s PSA software. Before we actually launched the program we spent a great deal of time brainstorming the best way to implement a community group that would appeal to a broad spectrum of … Read More

What to do When a Project Starts to Run Over Budget

We’ve spent a lot of time on this blog discussing how professional services automation (PSA) software can help run a more successful services firm. From delivering projects more efficiently to increasing the utilization of your resources, PSA software provides a slew of tools that services firms can use to avoid project overruns and consistently deliver within budget. It is an … Read More

A Note of Thanks to our Customers—Projector Turns 10

It was ten years ago, to the day, that the first version of Projector was released. And although version 1.0 of Projector looked nothing like the robust PSA solution it is today, the vision we had of designing a solution that solves real-world problems for professional services firms is as important to us now as it was day one. We … Read More

The True Cost of PSA Software – PSA Infographic Deconstructed: Part Five

Over the past few blog posts we have been examining the different aspects of how professional services automation (PSA) software can benefit a service organization. From enhancing utilization to streamlining the delivery process and ultimately improving profitability, PSA software is an essential tool for service firms. We’ve spent a significant amount of time demonstrating the effect service automation software can … Read More

A Close-up Portrait of the Professional Services Industry

SPI Research

Looking at 2013 through the lens of broad, macroeconomic indicators here in the US, one might be tempted to take at least a cautiously optimistic view of the state of the world. Unemployment continued to fall to its lowest level since the financial crisis, the stock market performed better than it had since the late 90’s, and growth in developed … Read More

How PSA Software Helps You Deliver More with Less – PSA Infographic Deconstructed: Part Four

Over the past few blog posts we’ve examined how service organizations can enhance their profitability by implementing a professional services automation (PSA) solution. We covered increasing utilization, improving project margins, and using PSA software to deliver more successful projects. Today, we’ll take a look at professional services software from an operational efficiency perspective—delivering more with less. Because services automation software … Read More

Introducing the Projector e3 Program

Simple Questions “How can I learn more about what Projector can do?” “How can I make sure we’re getting all that we can get out of the system?” “I’m not even sure what questions to ask…I don’t know what I don’t know.” We’re used to fielding these sorts of questions from prospects—people thinking about implementing Projector as their new Professional … Read More