Boston, MA – April 10, 2012
Projector PSA, Inc., a leading provider of cloud-based PSA software, today announced that two of its customers, Logical Design Solutions and Liberty Lane Advisors LLC, ranked #2 and #9, respectively, in the latest benchmark survey conducted by SPI Research. These companies significantly outperformed the vast majority of the 216 professional services organizations surveyed in the 2012 Professional Services Maturity™ Benchmark. These elite services firms achieved the “Best-of-the-Best” status by attaining perfect or nearly perfect performance in the five pillars of service execution – Leadership, Client Relationships, Human Capital Alignment, Service Execution, and Finance and Operations. The full survey results can be downloaded from Projector PSA’s web site at https://www.projectorpsa.com/resources/professional-services-benchmark-survey/.
Both of these companies use Projector’s integrated professional services automation suite to manage their service operations. Through the use of the three modules that form the foundation of Projector, companies can get the benefits that are often found in standalone project management tools, resource scheduling software, and full-fledged project accounting systems all in one fully integrated suite. The level of control and visibility that organizations receive from this platform is one of the reasons why many of the users of Projector perform so well in SPI Research’s annual benchmark.
“When we designed Projector, we consciously focused on building features that would have a material, measurable impact on the bottom line of the professional services firm,” said Larry Krakauer, founder and President of Projector PSA. “We’re pleased that this focus has helped all our customers to continuously improve their financial and operational performance and has, in part, helped some of our clients to perform so well in this benchmark.”
In addition to having two customers that have earned SPI Research’s “Best-of-the-Best” award, Projector PSA also significantly expanded its presence in the Professional Services Automation industry in the past year. According to the 2012 Professional Services Maturity™ Benchmark, 21% of organizations surveyed reported using Projector as their PSA solution, and the company showed the highest customer satisfaction amongst the commercial PSA vendors.
“Almost every one of the top performing companies in the survey has invested in a commercial PSA tool, which is a testament to these organizations’ focus on precision service execution,” said SPI Research founder, David Hofferberth. “Professional services automation systems like Projector enable the services elite to significantly outperform their peers, showing double the profitability, substantially faster revenue growth, and more referenceable clients.”
About SPI Research
Service Performance Insight (SPI) is a global research, consulting and training organization dedicated to helping professional service organizations (PSOs) make quantum improvements in productivity and profit. In 2007, SPI developed the PS Maturity Model™ as a strategic planning and management framework. It is now the industry-leading performance improvement tool used by over 5,000 service and project-oriented organizations to chart their course to service excellence. www.spiresearch.com.
About Logical Design Solutions
Logical Design Solutions, Inc. (LDS) is a strategy and business solutions consulting firm that envisions and designs emerging enterprise online ecosystems. For over 20 years, LDS has provided its Fortune 500 clientele customized e-business solutions that move their most important business strategies, operations, and initiatives online. LDS’ solutions are developed using a people-centric design methodology, The Logical Approach, which ensures optimum usability of the enterprise solutions it designs. www.LDS.com.
About Liberty Lane Advisors
Liberty Lane Advisors is a firm of senior operating managers and advisory professionals who have a strong track record of improving the operational and financial performance of clients.
About Projector PSA
Projector PSA, Inc. is a leading developer of cloud-based professional services automation software. The company produces the Projector software suite, and also provides consulting and training services for its clients around the world. Projector streamlines operations through the entire delivery process, improves productivity, increases utilization, enhances profitability, and improves visibility. Projector PSA is a privately held company based in Boston, Massachusetts.
Projector is a registered trademark of Projector PSA, Inc. All other trademarks and service marks are the property of their respective owners.