Projector PSA is a Leader in Top PSA Software Emotional Footprint Awards by SoftwareReviews

SoftwareReviews Names Projector PSA a Top PSA Software Leader in 2022 Emotional Footprint Awards

Top PSA Software Boston, MA – May 3, 2022

Projector PSA, the leading independent provider of PSA software, announced that it has been recognized by SoftwareReviews as a top PSA software leader in the 2022 Professional Services Automation (PSA) Emotional Footprint Awards.

SoftwareReviews is a division of IT research and consulting firm Info-Tech Research Group. The award is based on the collective knowledge of real users and placement is based on user sentiment, alongside the ‘value index’ that captures user satisfaction given the costs they are paying.

SoftwareReviews named Projector a top PSA software leader as it received a 9.0 CX score, which represents the complete and aggregated satisfaction score from end users. Projector received high scores around integrity, altruism and trustworthiness, as well as the highest score for being inspiring. Additional sentiment metrics in which Projector ranked highly include:

  • Performance
  • Reliability
  • Friendly negotiation

The Emotional Footprint makes the SoftwareReviews Evaluation unique as it is the inclusion of aggregated emotional response ratings in the areas of service, negotiation, product impact, conflict resolution, and strategy and innovation. This creates a powerful indicator of overall user feeling toward the vendor and its product from the software users’ point of view.

“We’re exceptionally proud to be recognized by our customers in such a positive way,” said Projector CEO Denis Whelan. “Following a great 2021, this award is just further proof that aligning our success with that of our customers continues to be the right thing to do.”

About SoftwareReviews

SoftwareReviews is backed by two decades of IT research and advisory experience. By collecting real data from verified IT and business professionals, the SoftwareReviews methodology produces detailed and authentic insight into the experience of evaluating and purchasing software.

About Projector PSA

Projector PSA, Inc. is the leading developer of cloud-based professional services automation software working with hundreds of professional services organizations around the globe. The company produces the Projector software suite, and also provides consulting and training services for its clients worldwide. Projector streamlines operations through the entire delivery process, improves productivity, increases utilization, enhances profitability, and improves visibility. Projector PSA is based in Boston, Massachusetts. 

Projector PSA Logo 2020

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