Future-Proofing Your Professional Services Profit Margins

Author: Categories: Control, Efficiency, Profitability, Project Management, Resource Management, Results

Professional services automation software is most commonly portrayed as a tool that catalyzes intelligent growth and extends the life of essential systems as organizations expand and take on more complexity. However, PSA software is equally important when project volume is lean, and the viability of an organization depends on ensuring profitability is maximized for every project. The institutional knowledge held … Read More

Why Services Teams Have To Have it All

Author: Categories: Growth, Metrics and Reporting, Professional Services

This piece of thought leadership was previously published on Forbes Technology Council here, an invitation-only organization for senior-level technology executives. According to recent research, services teams that do three specific things yield 90% higher revenue growth than their industry peers. SPI Research, a leading research organization focused exclusively on the services sector, highlights these advantages in the 2020 Professional Services … Read More

Deliver Projects Confidently with Intelligent Resource Scheduling

Author: Categories: Control, Efficiency, Features, Project Management, Resource Management

Professional services are a rewarding career path, and one of the most enjoyable aspects of the industry is working alongside talented staff with unique skillsets. Account managers, designers, consultants, and developers collaborate to produce exceptional work for clients and stakeholders, often with shifting goals and challenges. Navigating this work on a daily basis is an ongoing achievement that requires extraordinary … Read More

What to Do When a Project is Over Budget: Critical Success Factors in Project Management

Author: Categories: Control, Professional Services, Project Management

over budget project management

Professional services project management is all about delivering projects more efficiently and increasing billable utilization. However, even at world-class professional services organizations, the best project managers and team members will run into a problematic project every once in a while. So if somewhere along the way your project goes astray, here is a 5 step guide to deliver projects on … Read More

Can Artificial Intelligence Identify Your Most Effective Project Managers?

Author: Categories: Professional Services, Project Management, Visibility

Can Artificial Intelligence Identify Effective Project Managers

I harbor no illusion that the current state of artificial intelligence and machine learning is advanced enough to be an effective substitute for a talented, experienced, passionate project manager. For me, a more interesting question is whether these techniques can help improve success rates within the project management discipline. Could artificial intelligence and machine learning identify the most effective PMs … Read More

Contingency Planning for Professional Services Projects

Author: Categories: Control, Professional Services, Project Management

*This post was updated April 2020* One of the greatest risks to a professional services project is beginning it without scheduling any time for contingency planning. Unexpected challenges can always impact project delivery, even if this is a typical project, the client relationship is robust, and your team is more than capable of easily completing it. If a sudden obstacle … Read More