Choosing a Professional Services Automation Solution

Choosing a Professional Services Automation Solution

I’ve been doing some work writing an eBook that’s a primer on professional services automation software, and I got to the section on some of the choices you as a buyer would need to make in order to select the right vendor. I actually dislike the term “vendor” in general, because what I think you’re really doing here is less … Read More

About to Outgrow Your Accounting System? Look at Your PSA Software Instead

The Plot… A few years ago, a prospective client came to us and said they were interested in implementing Projector as their Professional Services Automation (PSA) tool. At the time, they were a small, 8-person start-up consultancy and Projector was probably overkill for their existing needs. They predicted, however, that they were going to grow, both in size and in … Read More

Driving Professional Services Success: How Marginal Improvements Payoff Big

Performance Dashboards for Professional Services Firms

Over the years we’ve noticed that the top performing professional services firms are always tinkering with their processes. Their growth strategy is a combination of selling more on the front end, and adjusting delivery operations on the back end. Seasoned managers are constantly evaluating incremental costs and benefits, and making a chorus of small changes that effect dramatic improvements in … Read More

Predicting Professional Services Variability with PSA Software

One of the reasons I love doing what I do is that it gives me the opportunity to work with a huge variety of professional services firms—from startups employing just a couple of founders to larger organizations with thousands of consultants scattered around the globe. No matter where they sit along the maturity curve, each organization faces unique challenges. They … Read More

A Note of Thanks to our Customers—Projector Turns 10

It was ten years ago, to the day, that the first version of Projector was released. And although version 1.0 of Projector looked nothing like the robust PSA solution it is today, the vision we had of designing a solution that solves real-world problems for professional services firms is as important to us now as it was day one. We … Read More

The True Cost of PSA Software – PSA Infographic Deconstructed: Part Five

Over the past few blog posts we have been examining the different aspects of how professional services automation (PSA) software can benefit a service organization. From enhancing utilization to streamlining the delivery process and ultimately improving profitability, PSA software is an essential tool for service firms. We’ve spent a significant amount of time demonstrating the effect service automation software can … Read More

How PSA Software Helps You Deliver More with Less – PSA Infographic Deconstructed: Part Four

Over the past few blog posts we’ve examined how service organizations can enhance their profitability by implementing a professional services automation (PSA) solution. We covered increasing utilization, improving project margins, and using PSA software to deliver more successful projects. Today, we’ll take a look at professional services software from an operational efficiency perspective—delivering more with less. Because services automation software … Read More