Rethinking Resource Utilization: Developing a Growth-Focused Strategy

Author: Categories: Benefits, Growth, Professional Services, PSA Software, Resource Management

resource utilization calculation

Is your services team laser-focused on utilization? Resource utilization measures the percentage of time that employees spend on revenue generating activities. While utilization is one key metric that has a significant impact on business growth, it is just that: one metric. Read on to learn how to stop thinking about resource utilization in a vacuum, and how to start thinking … Read More

Resource Management: What Facebook and Professional Service Firms have in Common

Author: Categories: Professional Services, Resource Management

Facebook has recently conquered another huge milestone. The social network corporation just achieved the title of fourth most valuable company in the world, dethroning Exxon Mobil. It is nothing new that people simply loves Facebook. But why would an executive at a professional services firm care about the success of this giant? The answer is simple. Think about Facebook’s biggest … Read More

4 Steps to Deliver More Projects Successfully – PSA Infographic Deconstructed: Part Three

Author: Categories: Professional Services, Project Management, Scalability

In our last blog post,we talked about how service firms can increase project profitability by implementing a professional services automation (PSA) solution. That post was squarely focused on the bottom line. Today, we’ll talk about one of the keys to achieving those bottom line results: being able to deliver more projects successfully. Success is measured by a number of factors … Read More

Capitalizing on the Recovering Economy with Professional Services Automation

Author: Categories: Benchmarks, Professional Services

2008 and 2009 saw one of the toughest economic climates in decades hit the professional services industry. Services firms with customers rooted in the hardest-hit sectors of the economy—manufacturing, construction, and financial services—or whose offerings were considered discretionary spending by their clients often felt the pain of layoffs, cost cutting, or insolvency. Organizations that were left turned inwards, focusing on … Read More