The debate over selecting an integrated suite of business systems or multiple best-of-breed solutions has been raging for years. Before the advent of cloud-based technologies the advantages of integrated suites were clear; increased visibility, seamless integration, and speedier deployment. Fast forward to today and you’ll find that many of those advantages have been met or exceeded by well targeted best-of-breed applications. This means that for highly specialized business, such as professional services organizations (PSOs), choosing the right application strategy is now more important than ever.
This whitepaper by SPI Research explores the questions many PSOs are grappling with as they update or extend their business systems. It does so in the context of what is often the most important application for professional services firms, their PSA solution. With professional services automation solutions being able to effect such dramatic changes in bottom line performance, they are important questions to get right.
Download this whitepaper to learn:
- The pros and cons of the platform suite and best-of-breed approaches
- How the performance of PSOs using each application style compare
- SPI Research’s recommendations for how to approach solution selection for your PSO
This white paper is based on data collected during the 2014 Professional Services Benchmark Survey conducted by SPI Research. If you’d like to explore the full details of the survey results: Sign up to download the latest Professional Services Benchmark Survey Results