Overview
Services are our DNA. With a diverse team of professional services veterans, we understand what it takes to manage and grow a world-class services organization. By adopting an industry-focused PSA application, you gain access to a deep bench services experience. Projector’s consulting and support teams provide best practices and personalized solutions, so organizations can quickly move past obstacles to delivering quality, profitable work.
Always Supported
Projector’s customer success team is structured to seamlessly match your organization’s culture of excellence. With the average inquiry resolved fully and completely within hours instead of days, our teams goal is to minimize any disruption to your business and maximize the value of your PSA implementation. Projector also provides comprehensive product documentation around both the “why” and the “how,” empowering your teams to efficiently self-service their needs.
If universities offered degrees in professional services, our consultants would be the professors. Projector PSA’s consulting team has extensive knowledge of services operations and Projector’s best-of-breed capabilities. They provide a structured, intuitive, and collaborative onboarding process that is half system implementation and half management consulting.
Discover the power of Professional Services Automation
We have curated a collection of incredibly useful publications to help give you a deeper dive into the benefits of moving
your organization to a Professional Services Automation Platform.
New to the world of PSA software?
Download our e-book to explore how PSA software can help organizations grow faster and operate more efficiently.
Learn about the strategies and tools that high performing service firms use to get ahead. From KPI benchmarks to the impact PSA software can have on performance, SPI Research’s annual Professional Services Benchmark is the authority on the state of the services industry today.
Based on SPI Research’s findings from over 15 years of analyzing the PSA software industry they have put together the ultimate professional services automation buyer’s guide.
See below for our library of customer case studies and downloadable webinars on relevant topics for the professional services industry
Learn the top signs you’re outgrowing your back-office accounting and what you can do to future proof your professional services organization.
Like many services organizations, e4 Services relied on a network of spreadsheets and homegrown tools to manage their resource scheduling, time and expense entry, and invoicing during their initial years of operation. As e4 began to expand beyond 20 consultants, they needed a scalable replacement to enable their business growth objectives.
Learn how digital transformation creates challenges for services teams, but can also serve as a great opportunity to find creative ways to deliver projects and increase collaboration.
Through two acquisitions, the MEDITECH Solutions Group has used Projector PSA to increase revenue, reduce billing time and triple its capacity.
With trustworthy, real-time data and an alliance between capacity planning and resource management, services teams can stop guessing and start projecting their ability to grow their revenue.
Avasant has used Projector to combat inflexible integrations, improve risk management, scale growth and improve productivity by 15%.
Proper training is essential to strong adoption of any business application. When it comes to training, there is no one-size-fits-all solution. Train the trainer or train your whole team, we take a customized approach to fit the needs of your organization.
All Projector users have access to the Projector Community to explore new topics and share best practices. In addition to community events, the Projector Community portal provides easy access to the community’s collective learnings. Projector’s library of community tools includes: