Online Help

Help is just a click away from within the Projector application. Just click on the ? icon in Projector Web or press F1 in the Management Portal to pull up our Online Documentation. Or, do a search in the Projector e3 community to find tutorials, webinars, best practices, templates, and more.

We’re committed to providing top-notch product support to our customers. Although we formally commit to respond to support requests in one business day, we strive to deliver complete answers within minutes of your request whenever we can.

Product Support

We’re committed to providing world-class product support to our customers, and our success is reflected in the top-rank user satisfaction scores we see year after year. While our commitment is to respond to your support requests within one business day, our goal is to do much better than that and to have answers to you within minutes.

  • E-mail

    Send your e-mail to:

  • Phone

    Give us a call at:
    US: +1 (617) 431-4111 x 1
    UK: +44 (0) 20 8099 5926 x 1

  • Web Form

    Let us know how we can help:

Product support is available from 9 AM to 5 PM US Eastern Time, Monday through Friday, except for the typical US holidays.

Organizations using the Projector Enterprise Edition with 24×7 emergency support have a contact number that can be used for emergencies outside normal support hours.

E-mail Address:
Company Name: