Projector’s PSA software provides a rich toolbox to help organizations improve their resource utilization, including:
o Measurement and analytics tools: Organizations that don’t use a services management tool often run their businesses with a cobbled-together web of interconnected spreadsheets, and different people have different definitions of what resource utilization actually means. In a company that uses Projector’s BI tool, however, everyone has a common understanding of how resource utilization is measured for that specific business. And, the data of what an individual’s or a group’s utilization actually is can be provided as openly as needed, from the management team down to the individual consultant.
o Staffing and resource management tools: Projector’s scheduling workflow can be configured to allow project managers to request resources, and require resource managers to fulfill or approve those requests. Project managers can search for resources by skills, location, title, or other criteria, as well as by keyword within resumes on file. They can also model staffing needs with precision, down to hours on specific days if desired. Projector provides tools to quickly identify potential candidates matched by acceptability and availability. Automated workflow emails and online alerts keep project managers, schedulers, and team members informed about requests and scheduling changes. Online dashboards provide managers with an intuitive “to-do list” of open resource requests that need to be addressed.
o Capacity planning and management tools: Once an organization is able to model the micro world of individual people and individual projects needs in an accurate, trustworthy manner, managers can take and aggregate together all that granular detail to form a more macro view of supply and demand for people with various skill sets, expertise, certifications, experiences, or geographic locations. Without a system, figuring out answers to these questions is a nightmare of data collection, consolidation, cleansing, and analysis…followed by doubt about its veracity and consistency and continued relevance. With Projector, this information is universally accessible, painless, consistent, accurate, real-time.