
Looking Ahead at Service Delivery Management for 2021
The time has finally come to say goodbye a year that challenged each of us in one way or another. 2020 gave us 365 days
The Latest News, Information, Tips and Trends In The
Professional Services Automation Industry.
We talk to hundreds of professional services teams every year, and they all take a unique approach to growing their businesses. We’ve pulled together a few of the trends and best practices we’ve seen, along with new approaches to services delivery, and published them here for everyone’s benefit.
The time has finally come to say goodbye a year that challenged each of us in one way or another. 2020 gave us 365 days
What does capacity planning have to do with customer service? For professional services organizations, a lot more than you would think. Exceptional customer service is
This interview is the first in a series of conversations for our Services Leadership Corner. We hope you’ll tune in over the months ahead as
Is Your Accounting Software Obsolete? Projector PSA’s CEO, Denis Whelan, presented the latest entry in its ongoing webinar series in October, focused on identifying warning
Written by Richard Calhoun, Projector’s Vice President of Product Management Throughout my career, I have worked on projects of all sizes, ranging from migrating millions of
We’re excited to announce our new series: The Services Leadership Corner Working in Professional Services requires intellectual heft. Leaders in the space must have a
Professional services firms are never allowed to be complacent with their strategic initiatives and tactical implementations; clients frequently request business cases supported by quantitative data
Delivering project-based services that exceed client expectations is complex, demanding, and high stakes. Project managers need to deliver on-time and on-budget, yet projects often change
Professional services automation software is most commonly portrayed as a tool that catalyzes intelligent growth and extends the life of essential systems as organizations expand
The software that professional services firms use every day can easily be taken for granted and profiled as purely tactical tools. These applications are used