My first fulltime professional role after graduate school was as a coordinator and later account specialist at a multi-national marketing agency. My strongest memories from
Successfully managing a professional services firm is hard. The professional services industry is continually shifting to react to an ever-changing political, cultural, and technological landscape.
Change is both a blessing and a curse for the global professional services industry. As this year’s 2019 Professional Services Benchmark puts it, “After all,
Few industries change as rapidly or evolve as continuously as the professional services industry. As the economies of developed nations continue to shift to be predominantly service-based, the firms that produce that output are continually reinventing themselves to overcome obstacles, satisfy market needs, and seize opportunities. Every year SPI Research surveys those firms and develops their annual Professional Services Maturity Benchmark. The 2018 Professional Services Benchmark shines light on the state of the professional services industry.
Company Profile Business Challenge “We talked to ten different PSA providers and chose Projector because of its fact-based solution, total investment, and flexible model.” John
Company Profile Business Challenge “With our old PSA system, we spent way too much time correcting for known inconsistencies in much of our data and
This year marks the tenth publication of Service Performance Insight’s annual Professional Services Maturity Benchmark survey. This phenomenal body of work not only provides insight
One of the unusual things about the Professional Services Automation (PSA) software space is that there are two distinct segments of the market, with vendors
The world went to sleep last night with early polling suggesting that the Brexit referendum on whether the United Kingdom should remain within the European
Every year over the past decade, Service Performance Insight (SPI) publishes their comprehensive Professional Services Maturity Benchmark that provides a unique perspective into what’s going