Boston, MA – February 24, 2015
Projector PSA, Inc., a leading provider of cloud-based Professional Services Automation (PSA) software, today announced that three of its customers, Logical Design Solutions, e4 Services, and Alternative Technology Solutions, achieved the prestigious “Best-of-the-Best” status in the latest benchmark survey conducted by SPI Research. These companies significantly outperformed the vast majority of the 220 professional services organizations surveyed in the 2015 Professional Services Maturity™ Benchmark.
Projector PSA Powers Services Elite
Professional services firms that run on Projector PSA’s professional services automation platform have consistently performed well in SPI Research’s annual benchmark survey, and this year was no exception. Logical Design Solutions, a six time Best-of-the-Best winner, took the top spot as the highest performing professional services firm among the survey’s respondents. e4 Services garnered a spot among the elite for the second year in a row while Alternative Technology Solutions joined the crowd for the first time.
“We are excited that our clients performed so well in this year’s benchmark,” said Larry Krakauer, founder and President of Projector PSA. “Their continued growth is a testament to their dedication to delivering exceptional services to their clients. We are proud to be a part of their success.”
In addition to users of Projector taking the survey’s highest honors, adoption of the Projector suite has continued to grow among professional services firms. This is due in no small part to Projector having the highest customer satisfaction scores among the commercially available PSA solutions. Organizations running on Projector represented 22% of the survey’s respondents and rated Projector as a 4.51 out of 5 in overall solution satisfaction.
“This year’s benchmark saw the highest adoption level of commercial PSA solutions to date, nearly 82% of respondents,” said David Hofferberth, founder of SPI Research. “The fact that Projector received the highest PSA satisfaction score for the fifth year in a row is reflective of how well the solution can model and manage a professional services firm’s business.”
About SPI Research
Service Performance Insight (SPI) is a global research, consulting and training organization dedicated to helping professional service organizations (PSOs) make quantum improvements in productivity and profit. In 2007, SPI developed the PS Maturity Model™ as a strategic planning and management framework. It is now the industry-leading performance improvement tool used by over 10,000 service and project-oriented organizations to chart their course to service excellence. www.spiresearch.com
About Logical Design Solutions
Logical Design Solutions, Inc. (LDS) is a strategy and business solutions consulting firm that envisions and designs emerging business ecosystems for the Fortune 500. LDS moves critical business strategies and operations online, using people-centered design approaches, to create online business solutions for market leaders. www.lds.com
About e4 Services
e4 is a healthcare consulting and services company specializing in innovative solutions for Clinical, CDI/Coding, HIM, IT and Revenue Cycle initiatives. Among our areas of focus, our areas of expertise include: LEAN process management and improvement, EHR deployment, reporting and analytics, interim management and outsourcing, business, workflow and IT testing, and strategic planning. www.e4-services.com
About Alternative Technology Solutions
Alternative Technology Solutions, Inc. is focused on taking manufacturers to the cloud with solutions that meet their biggest challenges and help them realize more return on their technology investments. Alternative partners with Salesforce, NetSuite, Magento and other leading cloud platforms, in addition to building its own cloud solutions, to help manufacturers benefit from technology that’s faster, simpler, and easier to use.
About Projector PSA
Projector PSA, Inc. is a leading developer of cloud-based professional services automation software. The company produces the Projector software suite, and also provides consulting and training services for its clients around the world. Projector streamlines operations through the entire delivery process, improves productivity, increases utilization, enhances profitability, and improves visibility. Projector PSA is a privately held company based in Boston, Massachusetts. www.ProjectorPSA.com