Boston, MA – May 27, 2014
Service Performance Insight (SPI Research), the leading research consultancy in the professional services industry, today published a research note identifying Projector PSA as a market leader in the Professional Services Automation (PSA) software space. The research note explores Projector’s transition into an enterprise-level PSA solution, highlights the advantages professional services firms receive from deploying Projector, and solidifies Projector PSA’s position as one of the fastest growing providers of cloud-based PSA software.
“Over the past several years we have seen considerable growth in both the size and complexity of organizations that have selected Projector’s professional services automation solution to manage their services business,” said David Hofferberth, Managing Director of SPI Research. “It is Projector PSA’s proven ability to support enterprise-level professional services organizations that has enabled us to single them out as one of the few leaders in the PSA marketplace.”
The research note identifies Projector PSA’s product and service strategies as the key drivers enabling them to meet the needs of more complex multi-company, multicurrency services organizations. In the last eight months, Projector PSA has issued two major software releases focused on enhancing their browser-based interface, Projector Web, and providing new features that enable them to successfully manage increasingly larger, more complex project-based organizations.
In addition to their aggressive product roadmap, the research note highlights the success of Projector PSA’s new e3 program, a community initiative designed to educate, engage, and empower users of the Projector software. The e3 program was designed to complement Projector PSA’s existing support and consulting services by offering ongoing, proactive, continual education targeted at helping users maximize the value of their investment in Projector. Through online forums, presentations, round-table discussions, and in-person events, the Projector e3 program is an effective medium for Projector users to expand their understanding of the product, learn best practices, and provide feedback on the company’s strategy and product direction.
“We are pleased to be recognized by SPI Research as a market leader in the PSA software space,” said Steve Chong, COO of Projector PSA. “We have always been committed to focusing exclusively on the unique needs of project- and service-driven companies. We’re proud that this focus has resulted in one of the most scalable, flexible and powerful PSAs on the market.”
About SPI Research
Service Performance Insight (SPI) is a global research, consulting and training organization dedicated to helping professional service organizations (PSOs) make quantum improvements in productivity and profit. In 2007, SPI developed the PS Maturity Model™ as a strategic planning and management framework. It is now the industry-leading performance improvement tool used by over 10,000 service and project-oriented organizations to chart their course to service excellence. https://www.spiresearch.com.
About Projector PSA
Projector PSA, Inc. is a leading developer of cloud-based professional services automation software. The company produces the Projector software suite, and also provides consulting and training services for its clients around the world. Projector streamlines operations through the entire delivery process, improves productivity, increases utilization, enhances profitability, and improves visibility. Projector PSA is a privately held company based in Boston, Massachusetts. https://www.projectorpsa.com
Projector is a registered trademark of Projector PSA, Inc. All other trademarks and service marks are the property of their respective owners.